Privacy Policy – SWC Cup Data Protection Philippines

🛡️ Privacy at a Glance

Six Things SWC Cup Commits to on Your Privacy

These are the most important commitments that shape how SWC Cup handles every piece of personal data we hold.

We Never Sell Your Data

SWC Cup does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — ever. Your data exists to operate your account, not to generate income for anyone else.

256-bit SSL Encryption

All data transmitted between your device and SWC Cup's servers is encrypted using the same 256-bit SSL standard used by Philippine banks. Your login details, payment information, and personal data travel securely at all times.

You Control Your Data

As a Filipino member of SWC Cup, you have the right to access, correct, update, and request deletion of your personal data at any time. Submit a request to support@swccup.com and we will respond within the timeframes outlined in this Policy.

Philippine Law Compliance

SWC Cup operates in full compliance with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your rights as a data subject under Philippine law are actively respected and upheld by our platform.

Minimal Data Collection

SWC Cup collects only the information that is genuinely necessary to operate your account, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.

You Can Opt Out of Marketing

Any promotional communications from SWC Cup include a simple, one-click opt-out option. You can also update your communication preferences at any time from your account settings or by contacting our support team.

1Introduction
2Data We Collect
3How We Use Your Data
4Legal Basis
5Data Sharing
6Cookies & Tracking
7Data Retention
8Data Security
9Your Rights
10Children
11Policy Changes
12Contact Us

1. Introduction

SWC Cup ("we," "our," or "the platform") is committed to protecting the privacy and personal information of every member who registers and uses our platform at swccup.com. This Privacy Policy explains in plain language how SWC Cup collects, uses, stores, and protects your personal data in connection with your use of our online betting and gaming services.

By registering for an SWC Cup account, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This Policy forms part of your overall agreement with SWC Cup and should be read alongside our Terms and Conditions.

SWC Cup is dedicated to handling your data responsibly and in full compliance with the Republic Act 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. Your rights as a data subject under Philippine law are respected in every aspect of how we operate.

Plain language commitment: We have written this Privacy Policy to be genuinely readable — not a wall of legal language that no ordinary person would get through. If anything here is unclear after you've read it, please contact us and we'll explain it directly.

2. Personal Data We Collect

SWC Cup collects only the information that is genuinely necessary for operating your account, verifying your identity, processing transactions, and complying with our legal obligations. The specific data we collect falls into the following categories:

Category	Examples	When Collected
Identity Data	Full name, date of birth, government ID details	Registration; identity verification
Contact Data	Philippine mobile number, email address	Registration; account updates
Financial Data	GCash/Maya account identifiers, transaction history, deposit and withdrawal records	Payment processing; AML compliance
Account Data	Username, login history, account preferences, bet history, game activity	Ongoing platform use
Technical Data	IP address, device type, browser type, session duration, pages visited	Automatic collection during site use
Marketing Data	Communication preferences, promotional opt-in/out status	Registration; preference updates

SWC Cup does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health records. Where identity verification requires submission of a government-issued ID, this document is processed for age and identity confirmation purposes only and is stored securely in encrypted form.

3. How SWC Cup Uses Your Personal Data

Every piece of data that SWC Cup holds about you is used for a specific, legitimate purpose. We do not use your data in ways that are inconsistent with those stated purposes without your explicit consent. The key purposes for which we use your data are:

Account creation and management: Setting up and maintaining your SWC Cup account, processing your registration, and handling login authentication.
Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 21 years, in compliance with applicable Philippine regulations.
Payment processing: Processing deposits and withdrawals through your chosen Philippine payment method — GCash, Maya, bank transfer, or card — and maintaining accurate transaction records.
Provision of betting and gaming services: Enabling your use of all SWC Cup features including sports betting markets, live odds, Pusoy, fishing games, and all other platform content.
Customer support: Allowing our support team to assist you effectively when you contact us with account, payment, or game-related enquiries.
Security and fraud prevention: Detecting and preventing fraudulent account activity, money laundering, and abuse of the platform's bonus structures.
Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering requirements and data protection regulations.
Service improvement: Analysing aggregated, anonymised usage data to identify how the platform can be improved for Filipino members.
Marketing communications: Sending you relevant promotions, bonus offers, and news about SWC Cup features — only where you have opted in to receive such communications, or where we have a legitimate interest in doing so.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), SWC Cup is required to have a lawful basis for processing your personal data. The bases we rely on are:

Contract performance: Processing that is necessary to provide you with the SWC Cup betting and gaming service you have signed up for — account management, payment processing, bet settlement.
Legal obligation: Processing required to comply with Philippine law — age verification, anti-money laundering checks, tax record-keeping.
Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where our interests do not override your fundamental rights.
Consent: Processing for marketing communications, where we rely on your opt-in consent. You can withdraw this consent at any time without affecting your ability to use SWC Cup.

If you want to know the specific legal basis on which SWC Cup processes any particular category of your personal data, please contact us at support@swccup.com. We'll respond with a clear explanation.

5. Data Sharing and Third Parties

SWC Cup does not sell your personal data. Full stop. We share data with third parties only in the following limited circumstances, and only to the minimum extent necessary:

Payment providers: GCash, Maya, BDO, BPI, UnionBank, and other Philippine payment processors receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own strict data protection obligations.
Identity verification partners: Where third-party identity verification services are used to confirm your age and identity, they receive only the specific information required for that check.
Technology infrastructure providers: Cloud hosting, security, and platform infrastructure providers who process data on our behalf under strict data processing agreements that prohibit any use of your data beyond the specific service they provide to SWC Cup.
Regulatory and law enforcement authorities: Where we are legally required to do so under Philippine law — for example, in response to a valid court order, regulatory investigation, or anti-money laundering reporting obligation.

All third parties who receive personal data from SWC Cup are required to handle it in accordance with applicable data protection law and are prohibited from using it for any purpose beyond what SWC Cup has authorised. We conduct regular reviews of our third-party data sharing arrangements to ensure ongoing compliance.

Your Data Rights — Quick Summary

Access

Request a copy of all personal data we hold about you.

Correction

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Objection

Object to processing based on legitimate interests, including direct marketing.

Portability

Receive your data in a structured, portable format.

To exercise any right: email support@swccup.com with "Data Rights Request" in the subject line. We respond within 15 business days.

6. Cookies and Tracking Technologies

SWC Cup uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us provide a better, more personalised experience. Here is how we use them:

Essential cookies: These are necessary for the platform to function. They manage your login session, maintain your shopping basket, and enable core security features. They cannot be disabled without affecting platform functionality.
Functional cookies: These remember your preferences — such as your preferred language, odds format, and notification settings — so you don't have to reconfigure them every time you visit.
Analytics cookies: We use anonymised analytics data to understand how members navigate the SWC Cup platform, which pages are most visited, and where technical problems occur. This data is aggregated and does not identify individual users.
Marketing cookies: Where you have consented, these cookies allow us to show you relevant SWC Cup promotions and track the effectiveness of our marketing activity.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain categories of cookies may affect your experience on the SWC Cup platform — for example, you may need to log in manually on each visit if session cookies are disabled.

7. How Long We Keep Your Data

SWC Cup retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. Our general retention guidelines are as follows:

Active account data: Retained for the lifetime of your account plus a minimum of 5 years after account closure, as required by anti-money laundering regulations.
Transaction records: Financial transaction records are retained for a minimum of 7 years in accordance with Philippine financial record-keeping requirements.
Identity verification documents: Retained for the period of account activity and for 5 years following account closure.
Customer support interactions: Records of support conversations are retained for 2 years to assist with future enquiries and dispute resolution.
Marketing communication data: Retained until you withdraw consent or opt out, after which it is deleted or anonymised within 30 days.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Where anonymisation is not technically feasible, the data is securely destroyed.

8. How We Protect Your Data

SWC Cup implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

256-bit SSL/TLS encryption for all data transmitted between your device and our servers — the same standard used by Philippine banks.
Access controls that restrict which employees can access which categories of personal data — only staff with a genuine operational need can access member personal information.
Regular security audits and penetration testing by independent security professionals.
Encrypted storage of sensitive data including payment method identifiers and identity documents.
Two-factor authentication available for all member accounts and mandatory for internal staff accounts with access to member data.
Incident response procedures that ensure prompt notification to affected members and regulatory authorities in the event of a data breach, in accordance with Philippine law.

No system is perfectly secure — and we won't pretend otherwise. What SWC Cup commits to is doing everything within our reasonable power to protect your data and responding quickly and transparently if anything goes wrong.

👤 Your Privacy Rights

Section 9 — Your Rights as an SWC Cup Member and Philippine Data Subject

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have specific rights over your personal data. SWC Cup actively supports the exercise of all of these rights. There is no charge for making a rights request, and we do not require you to justify why you are exercising your rights.

Right to Access

You have the right to request a complete copy of all personal data that SWC Cup holds about you. We will provide this in a clear, readable format within 15 business days of receiving your verified request.

Right to Correction

If any of the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to ask us to correct it. Many basic details — like your contact number or email — can be updated directly from your account settings.

Right to Erasure

Where SWC Cup no longer has a legal basis to retain your personal data — for example, after account closure and the expiry of legally required retention periods — you can request that we delete it. Note that legal obligations may require us to retain certain categories of data even after account closure.

Right to Object

You can object to SWC Cup processing your data for direct marketing purposes at any time — simply use the unsubscribe link in any marketing email or update your preferences in your account dashboard. You can also object to processing based on legitimate interests in specific circumstances.

Right to Data Portability

You can request that we provide your personal data in a structured, commonly-used, machine-readable format — so that you can transfer it to another service provider if you choose. This applies to data you provided to us and which we process on the basis of your consent.

Right to Complain

If you believe SWC Cup has not handled your personal data in accordance with this Policy or Philippine law, you have the right to raise a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can try to resolve the issue directly.

How to Exercise Your Rights

Send an email to support@swccup.com with "Data Rights Request" in the subject line. Include your registered mobile number and a brief description of your request. We may ask for proof of identity before processing your request. We aim to respond within 15 business days of receiving a complete and verified request.

10. Children and Minors

SWC Cup is strictly an adult platform for users aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we discover that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on SWC Cup, please contact us immediately at support@swccup.com.

11. Changes to This Privacy Policy

SWC Cup may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify you by posting the updated Policy on our website and, where appropriate, by sending a notification to your registered mobile number or email address. Your continued use of SWC Cup after any changes take effect constitutes acceptance of the revised Policy. The effective date at the top of this page indicates when this version was last updated.

12. Contact SWC Cup About Privacy

If you have any questions about this Privacy Policy, how SWC Cup handles your personal data, or if you want to exercise any of your data rights, please reach out to our team:

Email: support@swccup.com
Subject line: "Privacy Enquiry" or "Data Rights Request"
Response time: within 15 business days for rights requests; within 24 hours for general privacy questions via live chat

Our customer support team is available 24 hours a day, 7 days a week — including Philippine public holidays. Privacy-related enquiries are handled by trained staff who understand both the technical and legal dimensions of data protection.

SWC Cup Privacy Policy